Resources / Onboarding
Onboarding Made Easy
Everything you need to get started with CircleLoop.
We believe the future of the telecoms industry is one which is not constrained by legacy infrastructure, but instead, is delivered using modern technologies.
Becoming a CircleLoop customer is a forward thinking business choice for businesses that are willing to work outside of traditional legacy technology.
About us
Understanding CircleLoop
We may differ from your current provider but we believe that's a good thing!
We don't believe in contracts, we work on a monthly recurring fee basis per user.
We offer modern cloud telecoms served via powerful desktop, web and mobile applications enabling you to work from anywhere.
We don't offer handsets that work independently of our application, instead we offer Jabra headsets that are specifically designed to work alongside CircleLoop. If the comfort of a deskphone is needed we have introduced devices that work in a hybrid model alongside our desktop application.
circleloop
Meet The Team
Our customer success champions are the day to day face of CircleLoop.They are there to assist you with a range of enquiries including number porting, technical support, product demos and can guide you through optimisation in order to get the best from our product.
Imogen
Customer Success
Head of Sales
Dom
Product Demonstration
Specialist
Duncan
Customer Success
Champion Support
Zac
Customer Success
Head of Support and Porting
Sarah
Customer Success
Champion Porting
Getting Started
Help Guides
CircleLoop Apps
Download and install CircleLoop apps. How to get started with our mobile and desktop apps.
read morePhone Numbers
Adding and removing phone numbers. Any number you add is instantly live and ready to use.
read moreSet Up A Menu
Setting up your menu depends on your device, if its either PC/Mac (Desktop) or iOS/Android (Mobile).
read moreRedirecting Your Calls
Calls to your CircleLoop numbers can be redirected to another user, team or menu.
read moreActivity Feed
All call, message and account activity, appears in all apps so you always know what’s going on.
read moreWorking / Out of Hours
Set the days and times that you are available and route the calls according to your needs.
read moreCloud enabled hardware for your new phone system
Our cloud-based VoIP systems only need an app to operate, but we also offer full integration with the latest phone hardware for your office.
Jabra Evolve 40 UC Mono
Evolve 40 UC Mono is perfect for voice calls in CircleLoop’s apps and additionally for listening to music.
Jabra Evolve 20 SE Stereo
Perfect for voice calls, extremely light and comfortable to wear, with leatherette pads as standard.
Jabra Speak 710 UC
High quality portable meeting room speaker that is suitable for conference calls
Jabra Evolve 75 UC Stereo
Top of the range wireless headset. The charging stand, provides convenient charging and storage.
Ensuring high-quality
Help with Call Quality
Ensuring high-quality calls is crucial for businesses, as poor call quality can lead to a loss of credibility and revenue. CircleLoop users can rest easy knowing that Quality of Service (QoS) is a top priority.
QoS refers to the ability of a network to provide a reliable, consistent level of service to users, ensuring that calls are clear and free from interference. By prioritizing QoS, CircleLoop guarantees that their users can conduct business with confidence and without worrying about call quality issues.
Benefit from our powerful integrations
Check out our growing list of powerful integrations and webhooks helping your team save time and get more done.
Number Porting
Porting Numbers
Number Porting is a service that enables you to transfer your phone number from your previous provider to CircleLoop. However, this process can be complex and challenging due to the manual nature of the UK telecoms industry.
At CircleLoop, we understand the frustration that can arise from this process and have a dedicated team to support and guide you through the process, ensuring that the transition is as seamless as possible.
Are you ready?
Start your 7 day free trial today.
Set-up in minutes, no credit card required.
